About the Toilet Map
The National Public Toilet Map (the Toilet Map) shows the location of more than 19,000 public and private public toilet facilities across Australia. Details of toilet facilities can also be found along major travel routes and for shorter journeys as well. Useful information is provided about each toilet, such as location, accessibility details, opening hours and features like sharps disposal and baby change.
What does the Toilet Map do?
The Toilet Map improves independence and quality of life for the estimated 3.8 million Australians who are affected by incontinence. It provides:
- the location of the nearest public toilet
- details of opening hours, accessibility, parking and other features
- the capacity to plan toilet breaks for short or long journeys
- the ability to save toilet information and trip plans
- access from tablets and mobile phones
It is also convenient for people with young families and those holidaying or travelling to new locations.
How do I use the Toilet Map?
Find toilets. Search by town or suburb, near a specific address, location, or by postcode.
Plan a trip. By entering a start and end address you can get turn-by-turn directions for the quickest route and details of toilets along the way.
My Toilets saves trip plans or favourite places with the locations of the nearest toilets for future use.
If you require further information relating to the National Public Toilet Map, please contact us.
The National Public Toilet Map, commissioned by the Australian Government Department of Health, was redeveloped in 2004 by Human Solutions Pty Ltd, in conjunction with a number of service and data providers.
Together, we provide project management, information architecture, graphic design, software development, spatial infrastructure, usability testing, help desk support, content management, site hosting and ongoing maintenance for the National Public Toilet Map.
The original National Public Toilet Map (2001-2004) was developed by National Geographic Information Systems (NGIS), and the site was hosted and supported by the Centre for Social Applications of GIS (GISCA).
The Toilet Map was rebuilt in 2013 to provide a simpler interface and improve trip planning, mapping functionality and scalability for hardware from phones to large displays.
Human Solutions Pty Ltd
Human Solutions is a privately-held Australian company that specialises in the design, presentation and management of complex information.
As the prime contractor for the National Public Toilet Map, Human Solutions provides a range of services, including project management, information architecture, software development, usability testing, help desk support, content management, site hosting and ongoing maintenance.
Google® provide a variety of online spatial services for the National Public Toilet Map through Google Maps®, including:
- map display
- location discovery
- point-to-point driving directions
The Toilet Map is hosted on Telstra’s Cloud service.
The Toilet Map Helpline uses the Telstra Freecall 1800 service and the FaxBank service for receiving faxes by email.
Australian Bureau of Statistics
The Australian Statistical Geography Standard (ASGS) provides the hierarchy of states, regions and districts used to group and display toilet information.