Contact Us

Our support team provides assistance to users of the National Public Toilet Map by:

We are available Monday to Friday from 9am to 5pm (AEST [UTC+10] and AEDT [UTC+11]), excluding national public holidays. You can leave a message outside these hours, and we will reply on the next business day.

If you have questions about continence management and related issues, please contact the National Continence Helpline on 1800 330 066, or visit continence.org.au.

National Relay Service

People with a hearing, speech or communication impairment and with access to a Teletypewriter (TTY) or a computer with modem can communicate with the Toilet Map Helpline via the National Relay Service:

  • Tollfree* 1800 555 677. Ask to be connected to 1800 990 646.

People with a speech or communication impairment can also communicate with the Helpline via the National Relay Service using speech to speech relay:

  • Tollfree* 1800 555 727. Ask to be connected to 1800 990 646.

* a free call from most fixed phones in Australia

Translating and Interpreting Service

People who do not speak English can access the Translating and Interpreting Service (TIS) from anywhere in Australia:

  • Call 13 1450*. Ask to be connected to 1800 990 646.

* a free call from most fixed phones in Australia

Project Officer

For any questions relating to the project, please email project@toiletmap.gov.au.