The National Public Toilet Map has been designed with standards in mind - from both technical and legal perspectives

Accessibility standards

Web Content Accessibility Guidelines (WCAG) 2.0

This site has been designed to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG 2.0) where possible.

Legislative requirements

Disability Discrimination Act

The National Public Toilet Map Web site is a service covered by the Disability Discrimination Act (DDA), so it must be designed to be accessible to all users. We have used Web standards and designed the site to help maximise accessibility.

We also provide different ways of contacting the Toilet Map Helpline for:

  • People with a hearing impairment
  • People with a speech or communication impairment
  • People who do not speak English
Privacy Act

The Privacy Act sets out clear guidelines on how Web sites must protect the privacy of users. Our privacy policy has more details on the Act and how the National Public Toilet Map Web site protects your privacy.

Spam Act

The National Public Toilet Map is exempt from the requirements of the Spam Act, as it is a government Web site. However we still meet the core requirements by:

  • Obtaining your consent to send you email messages
  • Clearly identifying messages from the National Public Toilet Map
The Australian Communications and Media Authority has more information on the Spam Act.

Web standards


HTML5 is the fifth revision of the HTML standard for structuring and presenting content for the World Wide Web, providing modern features better mobile device compatibility.

Cascading Style Sheets (CSS) Level 3

Cascading Style Sheets are used on the National Public Toilet Map Web site to provide a consistent look throughout the entire site, and separate the presentation of content from its structure. Additionally, they help minimise the download time for pages on the site.

Text only

Where is the text only version?

The National Public Toilet Map is designed to work with both text only and graphical browsers, using a style sheet to format content instead of HTML. This means that the site works perfectly when accessed using a text-only browser, but also looks good when accessed using a graphical browser.

Your Web browser should automatically choose the most appropriate way to display the site.

Recommended browsers

We recommend you use a browser that supports Web standards.

The National Public Toilet Map Web site has been tested with the following browsers:

  • Google Chrome
  • Apple Safari
  • Mozilla Firefox
  • Microsoft Internet Explorer 9 or higher

Older browsers can still be used to access the site, but are not recommended and may not display the site as intended.

Access keys

What are access keys?

Access keys enable a user to bring focus to page elements (usually links) using the keyboard. They are designed to assist users who prefer keyboard navigation, or are unable to use a mouse, and also provides easy access for frequent users.

On most Windows browsers, pressing 'Alt + the access key number' will highlight the link, and pressing Enter will take you to the destination page. Firefox users substitute 'Alt' for 'Shift+Alt'. On most Macintosh browsers, pressing 'Control + the access key number' will take you to the destination page.

What access keys are used on the Toilet Map Web site?

  • F: Find
  • P: Plan
  • M: My Toilets
  • 1: Home page
  • 2: not used
  • 3: Site map
  • 4: not used
  • 5: FAQs
  • 6: not used
  • 7: Contact us
  • 8: Privacy policy
  • 9: Feedback
  • 0: Access key listing (this page)

These access key selections are based on those recommended by the British Government.