Privacy

The National Public Toilet Map complies with the Guidelines for Federal and ACT Government World Wide Websites (based upon the Privacy Act 1988), developed by the Office of the Privacy Commissioner.

This page explains the type of information that is collected by the National Public Toilet Map, how such information is used and under what circumstances and to whom it may be disclosed.

Information Privacy Principles

The key principles the site operates under can be summarised as follows:

  • Principle 1 - Collection of information must be lawful and fair
  • Principle 2 - Informing people why information is collected
  • Principle 3 - Ensuring personal information collected is of good quality and not too intrusive
  • Principle 10 - Limiting the use of personal information to the purposes for which it was collected
  • Principle 11 - Preventing the disclosure of personal information outside the agency

No attempt will be made to identify anonymous users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's log files.

Privacy summary

In short, the National Public Toilet Map Web site is designed to provide a balance of functionality and privacy. We need to know some information about our users (mainly about their computer and Web browser) to provide the Web site.

If you choose to provide us with additional information, like your name, email address or telephone number, we will keep it confidential and only use it to deliver the National Public Toilet Map to you. The information will only be seen by the Department and our contractors (who deliver the site and the Toilet Map Helpline).

The privacy statement below provides additional detail on what information we collect and how we use it.

Privacy statement

The National Public Toilet Map collects the following information that is used to help us deliver the National Public Toilet Map Web site:

  • Place names, addresses and postcodes
  • Transaction history - how often you searched, whether you received any results
  • HTTP protocol elements - your Web browser and operating system versions
  • Click-stream data - which pages you visit on the site

At your option, we may also collect the following data:

  • HTTP cookies - to help us deliver the site to you

This data will be used for the following purposes:

  • Completion and support of the current activity
  • Web site and system administration
  • One-time tailoring
  • Anonymous user analysis
  • Anonymous user profiling and decision-making
  • Historical preservation

This data will be used by ourselves and our agents.

The data in this group has been marked as non-identifiable. This means that there is no reasonable way for the site to identify the individual person this data was collected from.

If you choose to register on the site we will also collect:

  • Your name - to customise My Toilets
  • Transaction history - which areas of the site you have visited and added to My Toilets

As a registered user, we may also collect the following data from you:

  • E-mail address - to contact you if there is a problem with your registration or if you have forgotten your password
  • Phone number or mobile phone number - to contact you if there is a problem with your registration

This data will be used for the following purposes:

  • Completion and support of the current activity
  • Web site and system administration
  • One-time tailoring
  • User analysis
  • User profiling and decision-making
  • Historical preservation

This data will be used by ourselves and our agents.

Cookies

Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Our site makes use of cookies the following purposes:

  • Site administration
  • Completing the user's current activity
  • User targeting
  • Pseudononymous analysis
  • Pseudonym-based decision-making

Queries, concerns and further information

If you have any queries, concerns or require further information relating to privacy and the National Public Toilet Map, please contact us.